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How to set up and run your restaurant

Short steps for every part of RestroSimplify. Can’t find it? Write to horecalabs.hq@gmail.com.

Getting started

Create your account

  1. Open the dashboard and choose Create account (Google is quickest).
  2. Enter your restaurant name, your mobile number and city.
  3. Set up your first outlet: name, a short code (it goes on every invoice number) and whether menu prices include GST.
  4. Your account starts “in review”: set everything up, and we call you to switch it on and start your 14-day trial.

Tables and QR codes

  1. Dashboard → Tables & QR → add tables by area (Main, Rooftop…).
  2. Print the QR cards (or save as PDF) and put one on each table.
  3. Each card opens that table’s menu on the guest’s phone; no app needed.

Staff and PINs

  1. Dashboard → Staff → add each person with a role and a 4–6 digit PIN.
  2. Roles decide what they can do on the POS (take orders, print bills, give discounts…). Make your own roles under Staff → Roles.
  3. Removing a dish already sent to the kitchen, and discounts, need a manager’s PIN.

Connect the POS

  1. Open the POS in Chrome on the tablet or PC at the counter.
  2. Dashboard → Devices → Add device → Use a pairing code.
  3. Type the code on the POS. Done: it downloads your menu, tables and staff.

Running service

Take an order and bill it

  1. Log in with your PIN and tap a table (or Counter).
  2. Tap dishes, then Send KOT: the kitchen screen and the KOT printer get it.
  3. Print bill, then Cash, UPI or Split payment. The table is free again.

Move a table or merge two bills

  1. Open the order and tap Move / Merge at the top.
  2. Move to table: the order, its kitchen tickets and its bill go with the guests.
  3. Merge bills: pick the other order. Its bill now has both tables’ dishes; nothing is sent to the kitchen again.
  4. An order that already has a payment can’t be merged: settle it on its own.

When the internet goes down

  1. Keep billing: orders, KOTs and bills are saved on the device.
  2. The top bar shows how many changes are waiting to be sent.
  3. When the connection is back, everything is sent on its own. Don’t log out of a device that still has changes waiting.

QR orders from guests

  1. A guest’s order shows on the POS under QR orders, and on the dashboard Overview.
  2. Confirm it to send it to the kitchen, or decline it.
  3. To check a new guest’s first order before the kitchen sees it: Settings → your outlet → “Require approval for a guest’s first order”.

The kitchen screen

  1. Give the kitchen a tablet and a staff member with the Kitchen role.
  2. After their PIN, the screen shows every KOT with its table. Tap Start, then Ready, then Served.
  3. Waiters see “Food ready” on their screens.

Close the day

  1. Dashboard → Reports → Close a day.
  2. Count the cash drawer and enter it: you see counted against expected.
  3. Open bills block the close unless you tick “Close anyway”.

Money and reports

GST on bills

  1. Each dish has its GST rate; CGST and SGST are split on the bill.
  2. Add your GSTIN and state in Settings → the outlet: they print on every bill.
  3. Invoice numbers run in a series per device, as GST rules ask.

Reports and live orders

  1. Reports shows sales by day and hour, payments, best sellers and GST, for one outlet or all.
  2. Live orders shows every table still running: how long, where the food is, what’s left to collect.
  3. Download any report as CSV for your accountant.

Send bills to your own system (developers)

  1. Settings → Webhooks → add an https address.
  2. Every paid or cancelled bill is sent there as a signed POST (money in paise).
  3. Check the X-Webhook-Signature header with the secret shown when you add it.

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